Personnel Plus is NOW HIRING for a Print & Shipping Specialist in Caldwell, ID

Full-Time
Monday-Friday
$17 per hour
9am-5pm

DUTIES:

Provide outstanding customer service by greeting customers, answering questions, and assisting with shipping, printing, and business service needs
Process domestic and international shipments through various shipping carriers
Assist customers with packaging items to ensure safe and secure delivery
Prepare shipping labels, calculate shipping costs, and explain delivery options and timelines
Receive, sort, and distribute incoming packages and mail
Assist customers with mailbox services, package tracking, and shipping inquiries
Operate point-of-sale (POS) systems and accurately process customer transactions
Perform copy, print, scanning, laminating, binding, and other document services
Assist customers with basic print orders and business service requests
Maintain accurate records of shipments, transactions, and customer requests
Resolve customer concerns professionally and provide solutions in a timely manner
Promote shipping, printing, mailbox, and business services to increase customer satisfaction and sales
Keep the store clean, organized, stocked, and presentable at all times
Support team members with daily operations and store goals
Any other duties as assigned

REQUIREMENTS:

Strong customer service and interpersonal skills
Excellent verbal and written communication abilities
Ability to work efficiently in a fast-paced environment
Strong attention to detail and accuracy when processing shipments and transactions
Basic computer skills and proficiency with Microsoft Office programs
Ability to learn shipping software, POS systems, and print production equipment
Strong organizational and multitasking skills
Ability to handle confidential customer information professionally
Dependable, punctual, and team-oriented
Ability to lift up to 50 lbs. and stand for extended periods throughout the shift
Professional appearance and positive attitude
Drug-free workplace