Dispatcher- Meridian

Dispatcher- Meridian

Personnel Plus, Inc. is now hiring a Dispatcher in Meridian, Idaho

Our client is seeking a dependable Transit Dispatcher to coordinate vehicles, support drivers, and help maintain reliable transportation services. This is a full-time, temp-to-hire opportunity in Meridian offering paid, on-the-job training, immediate hire, and excellent company benefits upon rollover.

Pay and schedule: $19/hour to start. Rotating shifts are 7:00 AM–4:00 PM and 10:00 AM–7:00 PM, switching approximately every two months. Candidates must be available for occasional 6:00 AM openings, varying service hours, and mandatory Saturday meetings as needed.

What you’ll do:

• Schedule and dispatch vehicles, routes, and driver assignments

• Monitor daily service, route performance, and system operations

• Respond to delays, cancellations, missed trips, no-shows, and service disruptions

• Communicate with customers, drivers, leadership, and field personnel

• Direct drivers through radio, dispatch software, and mobile devices

• Coordinate responses to vehicle accidents, breakdowns, and emergencies

• Monitor driver sign-in, sign-out, trip distribution, and route coverage

• Answer questions and address customer concerns regarding routes and schedules

• Prepare daily work assignments and provide direction to drivers

• Document complaints, service issues, and route-improvement suggestions

• Enter information into software systems and maintain required reports

• Track assigned equipment, inventory, fuel cards, and vault drops

• Attend required team meetings and provide dispatch updates

• Professionally represent the agency to customers and the public

• Drive non-CDL transit vehicles when coverage is needed

• Perform other related duties as assigned

What you’ll need:

• Valid Idaho driver’s license

• High school diploma or equivalent

• Excellent verbal and written communication skills

• Strong organization, attention to detail, and follow-through

• Ability to make quick and accurate scheduling and routing decisions

• Positive, team-oriented attitude in stressful or urgent situations

• Basic computer skills, including Microsoft Office

• Ability to type at least 35 words per minute and perform basic math

• Ability to read printed and electronic maps

• Knowledge of Ada and Canyon County roads and landmarks

• Ability to communicate clearly in English

• Ability to operate a two-way radio system or learn through training

• Willingness to work varying hours between 6:00 AM and 7:00 PM

• Ability to drive non-CDL transit vehicles

• Ability to sit and work at a computer for extended periods

• Availability for mandatory Saturday meetings as needed

• Two years of transit-related dispatch experience is strongly preferred but not required

• Ability to pass a drug screening and background check